At Stove Craft Ltd ("we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://www.stovecraft.co.uk (the "Site").

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you voluntarily provide via contact forms or email.
• Usage Data: IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, including Google Analytics and Facebook Pixel.

2. How We Use Your Information

• To respond to your enquiries and provide customer support.
• To improve our website and services based on usage data.
• For marketing purposes, including targeted advertising via Facebook and Google platforms.

3. Use of Google Analytics

We use Google Analytics to collect information about how users interact with our site. This information helps us understand website traffic and usage patterns. Google Analytics may collect data such as your IP address, browser type, pages visited, and other usage information.

Google's privacy policy: https://policies.google.com/privacy
Opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

4. Use of Facebook Pixel

We use the Facebook Pixel to measure the effectiveness of our Facebook advertising campaigns and to better understand the actions people take on our site. This data may be used to deliver personalized ads on Facebook.

Facebook's privacy policy: https://www.facebook.com/policy.php
Manage your Facebook ad preferences: https://www.facebook.com/adpreferences/ad_settings

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted service providers who assist us in operating our website and conducting our business, so long as they agree to keep this information confidential.

6. Your Data Protection Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Object to processing or request a restriction on processing.
• Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at:

Email: enquiries@stovecraftinstallations.com
Postal Address: Heaton Chapel, Stockport, Greater Manchester, UK

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Stove Craft Ltd
Website: https://www.stovecraft.co.uk
Email: enquiries@stovecraftinstallations.com
Phone: +44 7359 606984